Privacy Policy

We (also referred to as “we,” “us,” or “our”) are committed to protecting your personal information and your privacy.

This Privacy Policy is intended to explain how we collect and store the information you provide through the Northgate Valtrix website (the “website”).

We stand firm on these principles:

  • To be transparent about how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of personal data. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide you with relevant information about how personal data is used.

If we determine that you need specific details, we'll provide them at the appropriate date and time.

We are pleased to answer any questions you may have and to provide any clarifications you need regarding legal limitations. You can reach us by email at: info@northgate-valtrix.com

  • Personal information will be used solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including to provide the website to you and connect you with third-party trading platforms (the 'Services'); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to comply with legal or regulatory requirements; and to carry out administrative and business activities that support the delivery and use of the Services.

We also process personal information to better understand your preferences and needs.

  • Access robust tools designed to effectively safeguard your rights in relation to your personal data:

To support the exercise of your rights, we provide robust resources. Contact us anytime to request access to your personal data. We can correct or delete it, and stop using it for specific or general purposes. We can also transfer the information to you or to a third party. We will work to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal information, we remain committed to employing a range of safeguards and best practices to help keep your information protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal information the company collects about individuals, and how it uses and processes that information, shares it with third parties, safeguards it, and other relevant practices.

This Policy addresses information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of additional information we hold or can access.

The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, organization, and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect or solicit information from individuals under 18 years of age, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected information about a child, we will remove it as quickly as possible.

2. What personal information do we hold about you?

When you use our services and channels or visit our website, we collect personal data. We may request your personal data in certain cases. We also collect personal data by analyzing how you use our services and channels, or by receiving information about you from our third-party partners.

3. You are not required to disclose personal information to the company; however, be aware of any potential consequences.

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may limit our ability to provide the services we offer or restrict users from accessing the website.

4. What personal data do we collect? When you visit our website, we collect the following personal information:

This includes details about your online activity log and traffic data (such as your IP address and the date and time of access), the language you use, software crash reports, the type of browser you use, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions: this information includes your full name, address, phone number, and email address.

5. The legal basis and the purposes for the processing of personal data

The company processes your personal data for the purposes outlined in this section and in compliance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company is permitted to rely to process your personal data are:

  • You have provided consent to the processing of your personal data for one or more purposes. This includes situations where you submit personal information through the website so that we can transfer it to a third-party trading platform.
  • Processing may be required by the Company or a third party to pursue their legitimate interests. For example, it may be necessary to improve our services or to defend against legal claims.
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing required to protect legitimate interests.

Below is a list of purposes and legal bases under which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third-party providers at your request to enable access to digital trading

If you request it, we may collect personal information from you to share with third-party companies.

You have consented to the processing of your personal information for one or more purposes.

To respond to your requests, questions, or concerns, we require personal information to help us address any inquiries you may have about our services.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To comply with any legal, administrative, or judicial obligation, personal data is processed to fulfill applicable legal requirements.

To comply with legal obligations, processing is necessary.

To improve Our Services, we may use Personal Data to help us refine and optimize Our Services. This includes, among other things, crash and malfunction reports that we collect in relation to Our Services.

Processing is necessary for the company’s legitimate interests or those of a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To execute and oversee activities aligned with our service requirements, including back-office operations, business development activities, strategic decision-making, oversight mechanisms, and other related functions and controls.

Processing is required for the company’s legitimate interests or those of a third party.

To support analysis, such as statistical analysis for decision-making on various issues, we use a range of analytical methods, including statistical techniques.

Processing is required for the company’s legitimate interests or those of a third party.

To protect our assets, rights, and interests—as well as those of third parties—we have implemented measures to establish and defend legal claims. We may process personal data to safeguard our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is required to pursue the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage partners, to process IP address information and analyze user experiences.

You may also ask us to share specific personal data about you with third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party trading platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal information with related entities or business partners. This supports access to resources needed to enhance and improve the products and services it offers its customers.

If necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other competent authorities.

We may also share your personal information with potential investors or buyers, or with lenders to the company or any other company in our corporate group, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertisers on our website or analytics providers. These partners may also use cookies or other technologies.

Cookies are small text files stored on your device when you visit or use this website. We use cookies to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you might enjoy. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These cookies are temporarily stored on your device and last only for a short time, expiring when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period of time after you close your browser. They help the site recognize you as a returning visitor and make it easier for you to come back to the website.

Types of cookies:

We may use them based on their intended purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use cookies to deliver the information, products, and services you have asked for.

These are necessary for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies collect personal information, including your username and last login date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies allow us to recognize you on each visit to our site and to save your settings and preferences.

Additional Information

They persist until their expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data about the site's performance and to improve its overall functionality. They also allow us to analyze how our website is used.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. Below are links to guide you through the process for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, be aware that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.

We regularly review the Personal Data we retain to confirm it is no longer needed.

9. Transfers of personal information to a foreign jurisdiction or to an international organization

Your personal information may be transferred to other countries (i.e., transmitted to a third country—another jurisdiction outside the one in which you reside—or to international organisations or jurisdictions). The Company takes all necessary measures to protect the personal data you provide, ensuring a comparable level of protection, and to make certain that individuals can assert their rights and access effective legal recourse through appropriate and accessible mechanisms.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organization that the European Commission has determined provides adequate protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when it is transferred to third countries or international organizations. To request this information, please email info@wealthwaydigital.uk

10. Security of Personal Information

We have implemented appropriate organizational and technical measures to protect personal data. These measures include preventing the accidental or unlawful destruction, loss or modification of personal data

We cannot guarantee or warrant the security of your personal data or that it will be maintained without error. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or any other cause beyond our control.

If legal or other obligations beyond our control arise, we may be required to disclose your personal information to third parties, such as public authorities. In these situations, we cannot control how those third parties protect your personal information.

Transmitting personal information over the internet is never entirely risk-free. The Company cannot guarantee the security of any personal information you send to us online.

11. Hyperlinks to websites operated by third parties

This website may include links to third‑party websites and applications. These sites and apps are not controlled or supervised by the company. We are not responsible for the collection or processing of personal information by these third parties. This Policy does not apply to activities conducted through such websites or applications.

When you visit any third-party websites or apps, we recommend reviewing their privacy policies before deciding whether to access or use them. We also suggest only sharing personal information with them after that review.

12. Updates to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our website. When we make material changes, we will also attempt to inform you through methods we deem appropriate and will publish a notice on our website. Unless otherwise stated, any amendments take effect upon publication of the updated Policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal information we collect about you, to correct any errors, and to delete any personal information we do not require. You may also limit the scope or types of processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights apply to the personal information you share with us. You can request to exercise any of these rights by sending an email to the address below.

Access rights

The Company can confirm whether personal data about you are being processed. If they are, you can access your personal data.

The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be provided electronically upon request.

The right to access personal data must not infringe on the rights and freedoms of others. If a request would adversely affect another individual’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company has the right to correct inaccurate personal information. You have the right to request that any incomplete personal information about you be corrected, taking into account the purposes for which it is processed.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be deleted to comply with the company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal information, you can ask the company to limit the processing of your personal information.

If you request that processing of personal data be restricted, your personal data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.

Right to Data Portability

If the processing is performed by an automated system and is based on your consent or a contract you are party to, you have, under applicable law, the legal right to access and review the personal data that you have provided to the company.

You have the right to request that your personal data be transferred directly by the company to another controller, when technically feasible. Your rights under the right to erasure are not affected by the exercise of your right to data portability. The right to transfer data must not infringe upon the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by the company or a third party. This includes profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal rights, we may continue.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This won’t affect the lawfulness of any processing that relied on your consent before withdrawal.

You have the right to file a complaint with the authority that oversees you.

You may file an appeal with a supervisory authority that has been established by a Member State to protect the fundamental rights of individuals concerning the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights regarding your personal data, as outlined in Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature of the request and the volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.

Provided this does not conflict with section 13 of the law, the information you request pursuant to your rights under section 13 will be made available to you free of charge. If your request is not justified or is excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. In such cases, we may also decline to act where appropriate.

If we have any doubts about the identity of the individual who submitted your request or the person making the request, the company may request additional information to verify your identity and process your request.